About us

About us

With you at every stage

Our specialist team are with you at every stage from purchase, through installation and after care service. We pride ourselves on our knowledge and expertise to provide the best possible professional service to our customers.

The Firegrate is a family run business that has been providing honest, reliable services for almost four decades. Our head office in Cheadle has been operating since 1984. The Firegrate has established itself as one of the most professional and friendly specialist providers within the heating industry. Our Cheadle store has a full range of marble, granite and the latest quartze line of fire surround's. Our specialist team will help you get the right system for your needs. The Firegrate staff are experts in providing one off bespoke fireplaces for any project, large or small.

Our installation team provide our customers with the security of knowing their heating systems are industry leading, and are fitted by experienced, qualified, engineers. Our expert HETAS approved installers have the knowledge and expertise to provide the best possible professional advice on buying and installing all types of heating systems including the very latest in eco- Technology. The Firegrate are proud to be leading the field in new environmentally friendly systems which include the latest Bio Fuel technology. We have many years of experience in delivering economical heating solutions including a wide range of wood burners, other multi fuel stoves and complete chimney systems.

Installation of gas, electric or alternative fuel, heating systems is quick and tidy and we pride ourselves on our customer service. We are confident you will love the quality and choice of our traditional and contemporary fires. All Firegrate products come with a 100% promise to repair or replace any product that does not reach our quality assurance guarantee. The Firegrate quality assurance homecare service is second to none and includes regular servicing and repairs of all boilers and heating systems. Our homecare service works toward a same day call out service and guarantees one of our engineers will resolve any problem within 24hrs.

As one of the most established, professional providers in the North West we are able to offer a wide range of services, delivered by friendly, experienced engineers. The Firegrate, recognise that having a beautiful warm home goes some way to improve our customers lives and that is why we provide an end to end service from showroom and advice to repair and maintenance. As a family run company we understand the importance of being comfortable and safe in your home and that is what drives us to provide products of the highest standard, fitted by engineers with decades of experience.

Have any questions?

Visit our showroom

Our newley refurbished showroom is now open once again - come and see us today at 2 Ravenoak Road, Cheadle Hulme, Stockport, SK8 7DL.

No appointment necessary, just pop in for an informal chat and to see samples of what we can offer.